Hair Design Zone Policy
 

APPOINTMENTS

Please give us a 24-hour notice for cancellations.
If you are running late, please call us and we will do our best to accommodate you.
If your desired appointment date and time is unavailable, we will add your name to our wait list and call you in the event of a cancellation.
Walk-ins are welcome, but appointments are recommended.

 

PAYMENT & GRATUITY

HDZ accepts Visa, MasterCard, and Cash.
Gratuities are not included in the service price and always appreciated.
Gratuities are accepted in Cash only and paid to the service provider at your discretion.

 

CLIENT CONSULTATION

All clients receive a complementary consultation at their appointment.
The consultation is designed to discuss your hair care needs with your stylist including styling options, length of time for service, and pricing.

 

PREPARING FOR YOUR APPOINTMENT

Please refrain from shampooing 24 hours before your hair coloring appointment.

 

PRODUCT RETURNS

HDZ does not offer returns or exchanges of hair care products.

 

PERSONAL ITEMS

HDZ is not responsible for lost items or personal belongings left behind at the salon.

 

THANK YOU & WE LOOK FORWARD TO SEEING YOU AT HDZ